vs7893 Privacy Policy

vs7893 is the data controller responsible for the personal data collected through the Platform. As data controller, vs7893 determines the purposes and means of processing your personal data in accordance with this Policy. Our designated point of contact for all data protection matters is the vs7893 Support Team, reachable at [email protected].

Where vs7893 engages third-party service providers (for example, payment processors, game software providers, or analytics platforms) to process personal data on its behalf, those providers act as data processors. vs7893 ensures that all data processors are bound by appropriate contractual obligations that require them to handle personal data in a manner consistent with this Policy and applicable data protection law.

vs7893 collects personal data in several ways: directly from you when you register, verify your account, or contact support; automatically when you interact with the Platform; and from third parties such as payment providers and identity verification services. The categories of personal data we may collect include:

• Identity data: Full name, date of birth, gender, and copies of government-issued photo identification (e.g., National Identity Card, passport).
• Contact data: Email address, phone number, and residential address (including city, district, and postcode).
• Financial data: Payment method details (bKash account number, Nagad number, Rocket number, Upay number, bank account details, or card information as applicable), transaction history, deposit and withdrawal amounts.
• Account data: Username, hashed password, account preferences, bonus history, bet history, game session history, and any self-imposed responsible gaming limits.
• Technical data: IP address, device type, operating system, browser type and version, time zone, screen resolution, and referring URL.
• Usage data: Pages visited, features used, time spent on pages, clickstream data, and search queries made within the Platform.
• Communications data: Records of correspondence between you and vs7893, including live chat transcripts and support ticket content.
• Verification data: Selfies or video verification clips submitted as part of the Know Your Customer (KYC) process, where required.

vs7893 does not knowingly collect personal data from individuals under the age of 21. If we become aware that data has been collected from a person below this age threshold, we will delete that data promptly and close the associated account.

vs7893 processes personal data only where we have a lawful basis for doing so. The table below summarises the primary purposes for which we use your data and the corresponding legal basis:

You may withdraw consent for marketing communications at any time by contacting our support team or updating your account preferences. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to withdrawal.

vs7893 uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage objects) to enhance your experience on the Platform, maintain session state, and collect analytical data. Cookies are small text files placed on your device when you visit the Platform. They cannot execute code or deliver viruses and do not contain personally identifiable information in isolation.

The types of cookies used by vs7893 include:

• Essential cookies: Required for the Platform to function correctly. These include session authentication cookies, load-balancing cookies, and security tokens. They cannot be disabled without impairing the core functionality of the Platform.
• Analytics cookies: Used to collect aggregated, anonymised data about how visitors interact with the Platform, including pages visited, session duration, and navigation paths. This data helps vs7893 identify areas for improvement.
• Preference cookies: Store your account settings and preferences (such as display language, odds format, and notification settings) so they are remembered across sessions.
• Marketing cookies: Used to deliver relevant promotional content and to measure the effectiveness of marketing campaigns. These are only placed where you have provided consent.

You can manage or disable non-essential cookies through your browser's settings at any time. Please note that disabling certain cookies may affect the performance or availability of some Platform features. Detailed browser-specific instructions for managing cookies are available through the help section of your browser provider.

vs7893 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipients where necessary to deliver our services or comply with our legal obligations:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank receive the financial data necessary to process your transactions. Each provider operates under its own privacy policy and applicable financial regulations.
• Game software providers: Third-party game studios (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) may receive anonymised or pseudonymised session data necessary to deliver their games and calculate results.
• Identity verification services: Accredited KYC and age-verification providers may receive identity documents and biometric data submitted during the verification process.
• Fraud prevention and security services: Third-party risk and fraud analysis platforms may receive technical and transactional data to help identify and prevent prohibited conduct.
• Legal and regulatory authorities: vs7893 will disclose personal data to law enforcement agencies, courts, regulators, or other public authorities where required to do so by applicable law, court order, or regulatory direction.
• Professional advisers: Lawyers, auditors, and other professional advisers may receive personal data on a need-to-know basis, subject to strict confidentiality obligations.

All third-party recipients are required to handle personal data in accordance with applicable data protection law and, where they act as data processors on our behalf, are bound by written data processing agreements that impose appropriate safeguards.

vs7893 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with applicable legal, regulatory, tax, or accounting requirements. Our standard retention periods are as follows:

• Account and identity data: Retained for the duration of your account's active period and for a minimum of five years following account closure, in line with anti-money-laundering record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five years from the date of the relevant transaction to satisfy financial reporting and audit obligations.
• Communications data: Live chat transcripts and support ticket records are retained for up to two years from the date of the interaction.
• Technical and usage data: Retained in aggregated, anonymised form for up to 24 months for analytical purposes.
• Marketing consent records: Retained for as long as the consent remains valid, and for one year following withdrawal of consent as evidence of our compliance.

When personal data is no longer required, vs7893 will securely delete or anonymise it in accordance with our internal data disposal procedures. Data that has been fully anonymised is no longer considered personal data and may be retained indefinitely for analytical or statistical purposes.

As a user of the vs7893 Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request within five business days and aim to respond in full within 30 days.

• Right of access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or completed without undue delay.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restriction of processing: You may request that we limit the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to object: You may object to the processing of your personal data where that processing is based on our legitimate interests, including for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

vs7893 will not charge a fee for processing data rights requests in standard circumstances. We reserve the right to charge a reasonable administrative fee or decline to act where requests are manifestly unfounded or excessive.

vs7893 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data fields (including passwords and payment credentials) at rest using industry-standard algorithms.
• Role-based access controls that restrict access to personal data to authorised personnel only, on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by qualified security professionals.
• Automated real-time monitoring for suspicious login attempts, unusual transaction patterns, and other security anomalies.
• Secure data backup procedures with regular integrity verification.

While vs7893 takes all reasonable precautions to protect your data, no method of electronic transmission or storage is entirely without risk. In the event of a data breach that is likely to result in a risk to your rights and freedoms, vs7893 will notify affected users in accordance with applicable law and will take immediate remedial action to contain and mitigate the breach.

You also have a responsibility for the security of your own account. Please use a strong, unique password, do not share your login credentials with any third party, and contact us immediately at [email protected] if you suspect any unauthorised access to your account.

vs7893 operates internationally and may transfer your personal data to servers or third-party processors located outside Bangladesh. Where such transfers occur, vs7893 takes appropriate steps to ensure that your personal data receives an equivalent level of protection to that afforded within Bangladesh, including through the use of contractual safeguards such as standard data protection clauses.

By using the vs7893 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside your country of residence. vs7893 will not transfer personal data to a jurisdiction that does not provide an adequate level of data protection without putting in place the appropriate safeguards described above.

The vs7893 Platform is strictly intended for adults aged 21 years and above. vs7893 does not knowingly collect or process personal data relating to individuals under 21 years of age. Age verification is conducted as part of the account registration and KYC process.

If you are a parent or guardian and believe that a minor has created an account or submitted personal data to vs7893 without your knowledge or consent, please contact us immediately at [email protected]. Upon receiving such a notification, vs7893 will promptly investigate, close the account, and delete any personal data associated with it.

vs7893 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or operational requirements. When material changes are made, we will update the "Effective Date" at the top of this page and, where appropriate, notify registered users by email or through an in-platform notification.

We encourage you to review this Policy periodically to stay informed about how vs7893 is protecting your personal data. Your continued use of the Platform after any changes to this Policy have been published constitutes your acceptance of those changes.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way in which vs7893 processes your personal data, please contact us:

• Live chat: Available 24 hours a day, 7 days a week via the Platform.
• Email: [email protected]

vs7893 is committed to resolving all data protection concerns promptly and fairly. If you are not satisfied with our response, you may have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.